M/d/yyyy
H:mm
Citrix Gateway
Internal Error
The plug-in failed to start. <BR>Contact your help desk or system administrator.
You are downgrading the Citrix Endpoint Analysis Client to an earlier version.\nThe Internet Explorer browser window will close automatically.\nPlease open Internet Explorer again to log on.
Before connecting to your organization's internal network, we need to check that your computer meets certain requirements.
To begin the check, click the yellow bar on the top of the page and follow the instructions.
Please download the software that handles this check.
Checking if the plug-in is installed
Checking if the plug-in is installed
secs
You do not have the latest version of Endpoint Analysis plug-in installed. Please download the updated plug-in from the link provided
Endpoint Analysis plug-in is either not launched/installed. Please launch or click on the download link provided.
End point analysis failed
Download
Download for Ubuntu 18
Skip Check
This client machine does not match the required security
Bad response from server for scan results
Bad response from server for Post
Failed to generate scan results
Failed to fetch scans from server
Device certificate check failed
Bad response from Server for version check
ClassicEpa not supported from browser
Bad response from Server for Get /epatype
Citrix Gateway: Application Error
Access Denied
Your device does not meet the requirements for logging on.
For more information, contact your help desk and provide the following information:
Date:
Time:
Error:
To check your device again, click Back.
Back
Citrix Gateway
Internal Error
Please
use the Citrix Gateway Plug-in</A> to run the check of your device.
For further help or information, contact your help desk or system administrator.
The Endpoint Analysis Plug-in failed to start.
You can
use the Citrix Gateway Plug-in</A> to run the check of your device.
The user skipped the scan
You are downgrading the Citrix Endpoint Analysis Client to an earlier version.\nThe Internet Explorer browser window will close automatically.\nPlease open Internet Explorer again to log on.
Checking Your Device
Before connecting to your organization's internal network, we need to check that your computer meets certain requirements.
To begin the check, click the yellow bar on the top of the page and follow the instructions.
Please download the software that handles this check.
Checking if the plug-in is installed
secs
Checking if the plug-in is installed
You do not have the latest version of Endpoint Analysis plug-in installed. Please download the updated plug-in from the link provided
Manual start of the Endpoint Analysis plug-in failed as it is not installed. Please click Download to install the plug-in.
Endpoint Analysis plug-in is either not launched/installed. Please launch or click on the download link provided.
Automatic start of the Endpoint Analysis plug-in failed. Please click Launch to manually start the plug-in.
End point analysis failed
Download
Download for Ubuntu 18
Skip Check
Launch
Citrix Gateway
Welcome
User name
Enter user name
Password
Enter password
Password 2
Enter passcode
Domain^M
Enter password
Log On
You need to enter login name
You need to enter the password
You need to enter the second password
End User License Agreement
I accept the
Terms & Conditions
errorMessageLabel
Back
Incorrect user name or password.
You do not have permission to log on.
Cannot connect to server. Try connecting again in a few minutes.
Cannot connect. Try connecting again.
Cannot connect. Try connecting again.
Incorrect user name.
Incorrect password.
Passwords do not match.
User not found.
You do not have permission to log on at this time.
Your account is disabled.
Your password has expired.
You do not have permission to log on.
Could not change your password.
Your account is temporarily locked.
Could not update your password. The password must meet the length, complexity, and history requirements of the domain.
Unable to process your request.
Your device failed to meet compliance requirements. Please check with your administrator.
Your device is not managed. Please check with your administrator.
Your account has expired.
KB Questions and Answers not registered
4027
Citrix Gateway
One Moment Please
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Citrix Gateway
The password change failed. Please make sure you supply correct existing password and try again.
The Citrix Gateway encountered an error while trying to change your password. Please try again.
You are not allowed to change the password. Please contact your help desk or system administrator.
Please complete all the fields to change your password.<BR>
The new password and confirmed password do not match. Please try again.
The Citrix Gateway encountered an unexpected condition. Please contact your help desk or system administrator.
The password change failed. Please try again.<BR>
If you do not want to change your password, click Cancel to return to your home page.
Change Password
For more information about changing your password, contact your help desk or system administrator.
User name:
Old password:
New password:
Confirm new password:
Submit
Cancel
Citrix Gateway
Your password is changed.
Continue
Citrix Gateway
Logoff is successful.
Log On
You are not allowed to login.
Please contact your administrator.
Target URL not found for redirect after successful login.
SAML 2 Factor must always have an active policy in primary cascade.
You have exceeded the maximum login attempts.
No active policy is found in Primary authentication cascade
No active policy is found in Secondary authentication cascade
No active policy is found in Tertiary authentication cascade
You cannot have active authentication enabled policies on secondary or tertiary cascades for 401 vserver.
No IntranetIP available. Please try login later.
Error: Access is Denied. Client SSL Certificate Required.
Error: Access is Denied. Client SSL Certificate Invalid.
Login Successful. Please click
here
if you are not automatically redirected.
If you are not automatically redirected click
Continue
This object may be found
here
Page has moved
Logout Succeeded
Error: Login exceeds maximum allowed users.
Requested servername too long.
Ping Form
Server:
Ping
Failed to resolve IP address
Citrix Gateway
Please type your response below.
Password Expired. Please enter a new password.
Please confirm password
Submit
Citrix Gateway
Transfer Logon
You are currently logged on to the Citrix Gateway on another device.
Would you like to end that session?
You have reached the limit of the allowed Citrix Gateway sessions.
Please select which session to release in order to continue with this session.
Intranet IP Address
Idle Time(H:MM:SS)
Transfer
Cancel
Citrix Gateway
Network Access
Connect with the Citrix Gateway Plug-in for ActiveX.
Connect with the Citrix Gateway Plug-in.
Connect with the Citrix Gateway Plug-in for Java.
Connect with the Citrix Gateway Plug-in for MAC.
Virtual App and Desktop Access
Select to access your enterprise virtual apps and desktops with Citrix Receiver.
Clientless Access
Connect without the Citrix Gateway Plug-in.
Log Off
End your session.
Please select one of the following:
Hello,
Access your organization's resources through a full VPN client with your device. You will be prompted to allow installation of plug-in if not already installed. Use this option only if you are using a trusted device.
Select clientless mode to access resources through a web browser. Secure access is limited to the browser window in which you logged on to VPN with. Use this option if you are using an untrusted device.
Citrix Gateway
Citrix Gateway
Please wait for the VPN session to be established.
If the Citrix Gateway Plug-in is installed, click "Start > All Programs > Citrix > Citrix Gateway" to start the application.
If the Citrix Gateway Plug-in is not installed, click Download to install the software and connect automatically.
If a proxy server is configured, you need to add "localhost" to the proxy exception in your Web browser.
For more information contact your help desk or system administrator.
/vpns/images/Download.png
/vpns/images/Download_Hover.png
/vpns/images/Download.png
To install the Citrix Gateway Plug-in for Windows
1. Click <B>Download</B>.
2. In the File Download dialog box, click <B>Run</B>.
3. In the browser dialog box, click <B>Run</B> to install the Citrix Gateway Plug-in for Windows.
The Citrix Gateway Plug-in is not supported on your operating system.
To connect to the Citrix Gateway Plug-in, you need to install some software.
Citrix Gateway
Citrix Gateway
If the Citrix Gateway Plug-in is installed and not running, click "Start > All Programs > Citrix > Citrix Gateway" to start the application.
If the Citrix Gateway Plug-in is not installed, click Download to install the software and connect automatically.
Please wait for the VPN session to be established.
If a proxy server is configured, you need to add "localhost" to the proxy exception in your Web browser.
For more information contact your help desk or system administrator.
Download
/vpns/images/Download.png
/vpns/images/Download_Hover.png
/vpns/images/Download.png
To install the Citrix Gateway Plug-in for Windows
1. Click <B>Download</B>.
2. In the File Download dialog box, click <B>Run</B>.
3. In the browser dialog box, click <B>Run</B> to install the Citrix Gateway Plug-in for Windows.
Checking if the plug-in is installed
secs
Citrix Gateway
Citrix Gateway
Please wait for the VPN session to be established.
This is a beta version of Citrix Gateway Plug-in for Mac OS X.
If the Plug-in is installed, click "Applications -> Citrix Gateway" to log on.
If the Citrix Gateway Client (nsgclient) is installed, goto "Dashboard -> nsgclient" to log on.
The Citrix Gateway Plug-in for Mac OS X is either not installed or requires updating. Please download and run the plug-in installer. The plug-in connects automatically after installation.
If the plug-in is already installed, click on 'Launch' button to start it manually.
If the Citrix Gateway client is not installed, click Download and install the debian package to connect automatically.
If a proxy server is configured, you need to add "localhost" to the proxy exception in your Web browser.
If a proxy server is configured, you need to add "localhost" to the proxy exception in your Web browser.
For more information contact your help desk or system administrator.
Checking if the plug-in is installed
secs
Download
Download for Ubuntu 18
/vpns/images/Download.png
/vpns/images/Download_Hover.png
/vpns/images/Download.png
To install the Citrix Gateway Plug-in for Mac OS X
To install the Citrix Gateway Client for Linux (currently supported on Ubuntu OS)
1. Click <B>Download</B>.
2. In the File Download dialog box, click <B>Run</B>.
2. Install the downloaded debian package using Ubuntu Software Center
3. In the Web browser dialog box, click <B>Run</B> to start the installation.
Citrix Gateway
Citrix Gateway
If the Citrix Gateway Plug-in for ActiveX does not start automatically, you can open the <A HREF="/vpns/app.html" onclick="ns_loadsessionwindow(); return false;">Citrix Gateway session window</A> manually.
Please <A HREF="/vpns/scripts/ARM/nsvpnc.exe">click here</A> to download Citrix Gateway Plug-in to this Pocket PC, then launch this client to login Secure Access website.
The Citrix Gateway Plug-in is not supported on your operating system.
For further help or information, contact your help desk or system administrator.
Citrix Gateway
You are already logged on to the Citrix Gateway.
You are not logged on to the Citrix Gateway.
Citrix Gateway supports Internet Explorer 4 and later.
Failed to load plug-in, contact Citrix Gateway admin.
Failed to activate ActiveX, contact Citrix Gateway admin.
Navigating away from this page ends your session.
Home
File Transfer
Configuration
Help
Logoff
Citrix Gateway Portal
Error 2002: Need to install dsclient.exe.
Citrix Gateway has detected that your computer has not installed dsclient.exe. This Microsoft software is required by the Citrix Gateway to provide encryption/decryption functionality. <A HREF="/" onclick="return ns_doupdate();">Click here</A> to install this software. Follow the instructions to complete the installation, reboot the computer, and then login again.
Citrix Gateway Portal
Error 2004: Required Endpoint Security Software Not Installed.
The administrator requires that your computer must be secured by endpoint security software in order to access the Citrix Gateway. Citrix Gateway has detected that your computer does not satisfy this security requirement. Required endpoint security software can be a personal firewall, anti-virus, anti-hacker or customized application.<P>Error <I>2004</I>: Endpoint security software is not installed on this computer. Please contact your administrator to install the software.
Citrix Gateway Portal
Error 2005: Required Endpoint Security Software Needs an Upgrade.
The administrator requires that your computer must be secured by endpoint security software in order to access the Citrix Gateway. Citrix Gateway has detected that your computer does not satisfy this security requirement. Required endpoint security software can be a personal firewall, anti-virus, anti-hacker or customized application.<P>Error <I>2005</I>: The required endpoint security software installed on this computer does not meet the required version. Please contact your administrator to update the software.
Citrix Gateway Portal
Error 2006: Required Endpoint Security Software Is Not Activated.
The administrator requires that your computer must be secured by endpoint security software in order to access the Citrix Gateway. Citrix Gateway has detected that your computer does not satisfy this security requirement. Required endpoint security software can be a personal firewall, anti-virus, anti-hacker or customized application.<P>Error <I>2006</I>: Endpoint security software is installed on this computer but it is not currently activated. Please activate the required endpoint security software.
Citrix Gateway
Applications
Ping
Tip
Help
Web Apps
File Shares
Home
Email
File Transfer
Change Password
Log Off
User Guide
/vpns/help/SAC_Windows/Title-Page.html
Welcome to Citrix Gateway Portal
Hello,
Server:
Failed to resolve IP address for:
server
is alive
is not alive
Ping
Submit
none
Enterprise Web Sites
Personal Web Sites
Add
Remove
Citrix Gateway
Add a Bookmark
To add a Web site, type in the full address, such as: http://my.company.com/.
To add a file share, type in the server and folder name, such as \\fileserver\foldername.
To add a RDP link, type in the server IP/name and port in the format (serverIP:port) and check the checkbox 'RDP Link'.
The maximum length of each field is 256 characters.
Name:
Address:
Description:
RDP Link
Add
Cancel
You must provide a URL for your bookmark.
The File Share functionality is no longer supported.
The bookmark contains invalid URI characters. Please enter a valid Web address.
The bookmark is using the <script> tag, which is not allowed. Please enter a valid name.
The bookmark is using the <script> tag, which is not allowed. Please enter a valid description.
Citrix Gateway
Remove Bookmarks
To remove a bookmark, select it and click Remove.
When a bookmark is removed, it cannot be retrieved. If a bookmark is accidentally deleted, use Add Bookmarks to create it again.
Remove
Cancel
none
none
Enterprise File Shares
Personal File Shares
Add
Remove
Citrix Secure Access: Remote Secure File System Access
Log On
Find a Server
Up
Goto Up Folder
Refresh
Refresh this folder
New Folder
Create a folder
Download
Download a file
Upload
Upload a file into current folder
Delete
Delete a file or empty folder
Rename
Rename a file or folder
Log Off
Logout
Address:
Network Neighborhood
Login:
Password:
Domain:
Signing in...
File Server
Address:
User name:
Password:
Domain:
Log On
Cancel
Enter Credentials
Hide Credentials
.
Internal Error.
Wins IP is not configured.
Wins IP is not provided.
Wins IP is neither provided nor configured.
Wins IP is provided in wrong format.
Need to login neighborhood first.
Failed to connect.
Failed to change directory.
Failed to make a directory.
Failed to remove a directory.
Failed to delete the file.
Failed to rename the file.
Failed to login.
Last login session has been expired. Please login again.
Logoff is successful.
Failed to open the file.
Need to login Citrix Gateway first.
Failed to parse URL, invalid URL.
Incorrect login credential to this server.
Max length (512 bytes) of file system path is exceeded.
Failed to make TCP connection to the server.
Failed to establish NetBios session to the server.
Failed to negotiate a protocol to the server.
Failed to setup a session to the server.
Failed to setup the tree connection to the server.
This feature is not supported
Failed to download shared folders list.
Failed to create a file in the server due to existing file with the same name.
Failed to create file
Failed to list folder due to too many files in this directory.
Failed to list neighborhood servers due to too many servers in this network.
Failed to list share folders due to too many share folders in this server.
There is no shared folder in this server
Failed to download file
Failed to get attributes
sso failed
Error: Access is Denied.
Error: Not a privileged User.
Error: File system authorization failed.
Error: Session has expired
Error: Login exceeds maximum allowed users.
Error: Access is Denied. Client SSL Certificate Required.
Error: Access is Denied. Client SSL Certificate Invalid.
Error: AAA feature not enabled.
Name
Size
Type
Modified
file
folder
Loading...
There is no up folder
Please choose a file to be downloaded first.
The feature to download a folder is not supported.
Cannot upload a file into root directory.
Cannot create a directory in the root directory.
Root share folder cannot be deleted.
Please choose a file to be deleted first.
Root share folder cannot be renamed.
Please choose a file to be renamed first.
Choose a directory to display usage first.
Support file system access only
Neighborhood
No folder name specified. Please enter a folder name.
Create Directory
Under Directory:
New Folder:
Create
Cancel
Delete Directory
Directory:
Are you sure ?
Delete
Cancel
Upload File
No file specified. Please enter a filename
Invalid file specified. Please try again.
Upload File:
Directory:
Upload
Cancel
Delete
Directory:
File:
Are you sure ?
Delete
Cancel
Rename
No alternative name is specified. Please enter one.
Directory:
From:
To:
Rename
Cancel
Logoff
Are you sure?
Logoff
Cancel
Next Tip
If you are logged on at a public computer, such as at a hotel or airport, log off if you leave the computer.
The network traffic that goes through the Citrix Gateway tunnel is encrypted.
You can access your file shares in the internal network using the file transfer application that you can start from the Access Interface.
You can create bookmarks to your favorite Web sites and File shares. To create a new bookmark, click Add and then type the information for the bookmark.
For help with the Citrix Gateway Plug-in, see the Citrix Gateway Plug-in for Windows User Guide. You can open the manual by clicking User Guide in the Access Interface or clicking Help on the Citrix Gateway icon menu in the notification area.
If you are done with your session, remember to log off.
For security, the Citrix Gateway closes an application if it is idle for a specified period of time.
To remove a bookmark, click Remove.
You can have multiple file transfer sessions open at the same time. Click on the 'File Transfer' button in the Secure Remote Session window to open the file transfer application.
The logon information used for the Citrix Gateway session could differ from that used with the file transfer application.
In the file transfer application, you can access remote file servers by clicking on the 'Neighborhood' icon in the left pane.
When you are done with the file transfer application, Citrix recommends that you click Logoff and not just close the Access Interface window.
You can create bookmarks to Web sites in the internal network and the Internet or to file servers. To create a bookmark for a file server, use the format \\server\share.
You can use the ping tool in the Access Interface to check for the accessibility of servers in the internal network and on the Internet.
If an error code or message appears in the session window, check the Citrix Gateway Plug-in for Windows User Guide for help in troubleshooting.
The Citrix Gateway supports common console applications such as Telnet, FTP, and SSH.
If you experience technical problems with the Citrix Gateway, provide your system administrator with the client-side trace to help determine the cause. Contact your system administrator for help with obtaining the trace.
If the Citrix Gateway Plug-in is already installed and not started, you can start the plug-in from the Start menu instead of downloading it from the Web site.
If your connection to applications connections is closed when you are logged on to the Citrix Gateway, the Citrix Gateway is configured this way for security reasons.
To reduce the size of the security session window, minimize it to the notification area. If you close the session window, your session with the Citrix Gateway ends.
You can set the logging level of the Citrix Gateway Plug-in to show what connections are completed through the Citrix Gateway.
All Web browsers in Windows are supported.
To connect to the peer Citrix Gateway using the Citrix Gateway Plug-in, type the domain name using the following format: \\prefix_logonname.